Call Recording playback interface issue

1

Hello asttp team

I enable call recording and file is show on FTP but in interface I got two X and File not found
I gave 755 permission for asttp and freeswitch

How I can playback from interface

Please advice

2

Hello @satband ,
Please give chmod 777 and check for it.
Thanks.

3

Hello dear palak

I already tried it and no solution

Attached screenshots

IMG-20220613-WA0002
IMG-20220613-WA0002758×200 97 KB

IMG-20220613-WA0000
IMG-20220613-WA0001
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Processing: IMG-20220613-WA0002.jpg…
Attached pictures of the current situation

4

Hello @satband ,
Can you please let me know which OS you are using.
Thanks.

5

Hello dear friend

I use VPS with centos-7.0

Thank you for your interest in my problem and I hope we can solve it

6

Hello @satband ,
Can you please raise one ticket in our ASTPP community jira ticket portal. Our team will help you out to check for it.
Thanks.