I have a 60/60 appraisal( Initial increment and Increment) in my rate group. How could I see the reports with the minutes in 60/60?
But the report shows the actual minute, not the rated minute. For example, for a call with a rating of 60/60 and a duration of 00:01:03, the rated minute would be 00:02:00. Could the report show that?
i have astpp 6 community
You would have to go into the code and make changes yourself.
Yes right now system will display actual duration. If you wish to display billable duration, then you need to have customization in the code.
Give me a head start and point me to the file which displays that. Maybe I can add a setting into the settings panel to set a switch for rounding off of billing
Ah sorry I thought you have it implemented in your setup. It needs to be done when we are processing cdr.
No, but I could do it for others, and why I asked about a general location in the code/file to help save time.
That needs to be done at cdr.php level. We have added that in roadmap and mostly it will be there in v7.