Calls Recording

I have a customer with “Allow Recording” = Yes
I can see the recording in the directory /var/lib/freeswitch/recordings/ but not in the GUI where for the call, in recording column, there are two X
Any hint?
Regards

chmod -Rf 755 /var/lib/freeswitch/

Thank you

Regards

i have done this sir.
but still in the gui its shows X X
so its recording no problem.
but CDR page its not showing
any idea?

@sokalsondha can you please if the there is some other link

ls -l /var/www/html/astpp/playlist/example/media/recordings/

sorry for the delay
here is the screenshot…

image

i can see there is files in the /var/lib/freeswitch/recordings

but in the gui its always XX

also i went to CDRs table and found that no matter call is record or not in the database its recorded value 1 when the value 1 for record off and value 0 for record on

how come we fix this issue… i mean if any call after recording and after call hangup it should record in the CDRs value 0 not 1

here is
image

you see all is says 1. when it should be record in the table 0

thanks

@sokalsondha can you copy all recording files from /var/lib/freeswitch/recordings to /var/www/html/astpp/playlist/example/media/recordings/ and check on GUI.

Hello,
CentOS 7 and ASTPP 6 same problem. Recordings are present in /var/lib/freeswitch/recordings but not on CDR menú. My configuration:

image

/var/www/html/astpp/playlist/example/media/recordings: ls -l
total 3016
-rw-r–r-- 1 freeswitch daemon 249644 ene 24 05:47 3778f9d7-d1f0-417b-a217-08bf23b74e9b.wav
-rw-r–r-- 1 freeswitch daemon 1187884 ene 23 16:19 8664ded4-d115-4001-aab7-c022d41dcc5e.wav
-rw-r–r-- 1 freeswitch daemon 1573164 ene 23 15:50 c21f45d2-2a88-4dd3-a7e4-239b6b803597.wav
-rw-r–r-- 1 freeswitch daemon 67884 ene 24 05:46 e5940a4d-73f5-407b-bd96-2f57035eaedb.wav

/var/www/html/astpp/playlist/example/media: ls -l /var/lib/freeswitch/recordings/
total 3016
-rw-r–r-- 1 freeswitch daemon 249644 ene 24 05:47 3778f9d7-d1f0-417b-a217-08bf23b74e9b.wav
-rw-r–r-- 1 freeswitch daemon 1187884 ene 23 16:19 8664ded4-d115-4001-aab7-c022d41dcc5e.wav
-rw-r–r-- 1 freeswitch daemon 1573164 ene 23 15:50 c21f45d2-2a88-4dd3-a7e4-239b6b803597.wav
-rw-r–r-- 1 freeswitch daemon 67884 ene 24 05:46 e5940a4d-73f5-407b-bd96-2f57035eaedb.wav

Hello @social ,
Your recordings folder have the permission but the wav files do not have permission.
Please do, chmod -Rf 777 /opt/ASTPP/*
chmod -Rf 777 /opt/ASTPP/ and chmod -Rf 777 /opt/ASTPP

Thanks.