Hi All,
In my CDR report, I have noticed that the debit cost exceeds the cost price, and I have thoroughly reviewed the document to locate any debit column that I can edit to rectify this issue. However, I have been unable to find any section or column where I can make the necessary modifications. Please provide guidance on how to proceed in resolving this discrepancy.
Origination rates must be greater than Termination rates for any code/prefix for system logic to route it further so this will not be the case. You need to check for the rate group, origination rates and termination rates used for the call, from there you can back track for any miss config related to rates.