Diff rates on admin vs customer

General questions Tariff
1

Hello,

I’m having an issue where the rate that i see in my cdr isn’t the same in that what I see in the customer cdr. Example:

Same call:

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As I said, this is the same call

2

@snsh1n3 Apology for the inconvenience.
We are not experience such kind of issue as of now.
Can you let us know which version of ASTPP you are using ?

3

I’m using the last version, 5

4

@snsh1n3 Sure , We will get it check from our side once in this version and update you on this ASAP.

5

@snsh1n3 Did you raised ticket on ASTPP community ?
Team will respond there.

6

Check if your customer currency is the same as the base currency?

7

@akeko Raise one ticket on our ASTPPCOM please , so team can check your concern accordingly.