Error transferring balance

1

See the error when the client tries to transfer credit between accounts in version 6:

Error Number: 1136

Column count doesn’t match value count at row 1

INSERT INTO invoice_details (accountid, description, created_date, invoiceid, reseller_id, is_tax, order_item_id, payment_id, before_balance, product_category, charge_type, after_balance, base_currency, exchange_rate, account_currency, debit, credit) VALUES (‘2’, ‘Fund has been transfered from 4723285745 '(' 51294181 ')'’, ‘2022-11-15 21:04:02’, 8, ‘0’, 0, 0, 8, ‘697.60000’, ‘3’, ‘FUNDTRANSFER’, 687,6, ‘BRL’, ‘3.875’, ‘BRL’, 10, ‘0.00’)

Filename: /opt/ASTPP/web_interface/astpp/libraries/astpp/invoice.php

Line Number: 199

This path does not exist at this address:
/opt/ASTPP/web_interface/astpp/libraries/astpp/invoice.php

the correct path would be:
/opt/ASTPP/web_interface/astpp/application/libraries/astpp/invoice.php

2

Hello @dbbrito ,
Please remove special characters and then try, it will work.
Thanks.

3

Hi @palak ,
I found that in the English language it works perfectly, the problem is that I use the Portuguese language, and the error remains even when I put only numbers without special characters.

4

@dbbrito Please log the bug https://jira.astppbilling.org/

5

hi, jira off

Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /.

Reason: Error reading from remote server

6

Hello @dbbrito ,
Please check now it is working.
Thanks.

7

Hello, here it still doesn’t open:

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

8

I already reported it in jira 3 days ago: https://jira.astppbilling.org/browse/ASTPPCOM-1319
how many days for a return? Thanks and regards

9

@dbbrito thank you. Let me check with the team for it.

10

Friends, I just discovered that the error when transferring credit is in Portuguese and also Spanish, it is very likely that the others are also in error, I don’t understand why it only works in English! Do you have any plans to fix this problem? Thanks

11

Hello @dbbrito ,
Yes you are correct, team is working for it.
Thanks.

12

Thank you Palak, I’m still waiting.

13

Hello @palak,
Open https://jira.astppbilling.org/browse/ASTPPCOM-1335 with version 5, the error is in version 6, remembering that there are already two tickets about this error:
https://jira.astppbilling.org/browse/ASTPPCOM-1319
https://jira.astppbilling.org/browse/ASTPPCOM-1335

14

Hello @dbbrito ,
Okay sure let me discuss this with concern team, will let you know.
Thanks.

15

Hello @dbbrito We reproduced this problem successfully, We will send Pull request on Github once it is fixed. Please keep monitoring the status of https://jira.astppbilling.org/browse/ASTPPCOM-1319

16

Hello alpesh, the problem is not fully resolved.

*Assuming I have a balance of 84,408 and I try to transfer 1.65 it says I have no balance.
*Assuming I have a balance of 264.26 and I try to transfer 1.65 it transfers 165.
*And for integer values it can now transfer correctly.
Thanks and Regards

17

Issue is not fixed completely yet, you will be notified once it will start functioning 100%.