Live Calls seems like ANSWERED

General questions Call Flow
#1

Hi, I have installed system but I observe in live calls, calls are answered without pick up.

Any idea what to do?

thanks

#2

No it’s not… once the real call answer the timer will be new one

#3

It seems your provider might be giving you false answer. You must look at sngrep and sent that information with your provider.

#4

no samir. he is right… i also see in live call page time counter is going from the time its start ringing. but i get actual bill in the CDR page. so its start the counter from the time its connected. i thought after the call answer we have right counter start. but just now did a test. and he is right. its counter on all th time. please look the pic

thanks

1 Like
#5

Noted. Please report that issue in https://jira.astppbilling.org/.

#6

yes issue was still same . is there any update for this …