No ring back tone

General questions Configuration
1

when I make a call I do not hear any ringing from the phone I’m dialing out on (everything else is fine, rings the other end etc).

2

It’s anyone’s guess unless you present some logs

3

Herein are logs of the call that i have tried to make using my mobile number .
Logs Freeswitch

4

I guess the call is being sent by an Asterisk machine and you can hear the ringing if you call to another extension?

5

Are you expecting 180 or 183 from upstream provider? Did you look at sngrep?

6

  1. 2024-06-24 10:49:45.080225 99.93% [NOTICE] switch_channel.c:1142 New Channel sofia/default/0779205097@X.X.X.X [5270ecb2-cfea-4362-9c83-40941bf3ff2e]

  2. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:581 (sofia/default/0779205097@X.X.X.X) Running State Change CS_NEW (Cur 1 Tot 28801)

  3. 2024-06-24 10:49:45.080225 99.93% [INFO] sofia.c:10459 sofia/default/0779205097@X.X.X.X receiving invite from X.X.X.X:5060 version: 1.10.11 -release-25-f24064f7c9 64bit call-id: 72c5a1ea-b2bd-486a-af50-59b45743fd9c

  4. 2024-06-24 10:49:45.080225 99.93% [DEBUG] sofia.c:10553 verifying acl “default” for ip/port X.X.X.X:0.

  5. 2024-06-24 10:49:45.080225 99.93% [DEBUG] sofia.c:10582 IP X.X.X.X Approved by acl “default”. Access Granted.

  6. 2024-06-24 10:49:45.080225 99.93% [DEBUG] sofia.c:7493 Channel sofia/default/0779205097@X.X.X.X entering state [received][100]

  7. 2024-06-24 10:49:45.080225 99.93% [DEBUG] sofia.c:7503 Remote SDP:

  8. v=0

  9. o=- 961509953 961509953 IN IP4 X.X.X.X

  10. s=Asterisk

  11. c=IN IP4 X.X.X.X

  12. t=0 0

  13. m=audio 17494 RTP/AVP 8 0 3 111 9 18 101

  14. a=rtpmap:8 PCMA/8000

  15. a=rtpmap:0 PCMU/8000

  16. a=rtpmap:3 GSM/8000

  17. a=rtpmap:111 G726-32/8000

  18. a=rtpmap:9 G722/8000

  19. a=rtpmap:18 G729/8000

  20. a=fmtp:18 annexb=no

  21. a=rtpmap:101 telephone-event/8000

  22. a=fmtp:101 0-16

  23. a=ptime:20

  24. a=maxptime:150

  • 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]

  1. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5588 Audio Codec Compare [PCMA:8:8000:20:64000:1] ++++ is saved as a match

  2. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]

  3. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [PCMU:0:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]

  4. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [PCMU:0:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]

  5. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5588 Audio Codec Compare [PCMU:0:8000:20:64000:1] ++++ is saved as a match

  6. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [GSM:3:8000:20:13200:1]/[PCMA:8:8000:20:64000:1]

  7. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [GSM:3:8000:20:13200:1]/[PCMU:0:8000:20:64000:1]

  8. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [G726-32:111:8000:20:0:1]/[PCMA:8:8000:20:64000:1]

  9. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [G726-32:111:8000:20:0:1]/[PCMU:0:8000:20:64000:1]

  10. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [G722:9:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]

  11. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [G722:9:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]

  12. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [G729:18:8000:20:8000:1]/[PCMA:8:8000:20:64000:1]

  13. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5526 Audio Codec Compare [G729:18:8000:20:8000:1]/[PCMU:0:8000:20:64000:1]

  14. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5438 Set telephone-event payload to 101@8000

  15. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:3731 Set Codec sofia/default/0779205097@X.X.X.X PCMA/8000 20 ms 160 samples 64000 bits 1 channels

  16. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_codec.c:111 sofia/default/0779205097@X.X.X.X Original read codec set to PCMA:8

  17. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5798 Set telephone-event payload to 101@8000

  18. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_media.c:5856 sofia/default/0779205097@X.X.X.X Set 2833 dtmf send payload to 101 recv payload to 101

  19. 2024-06-24 10:49:45.080225 99.93% [DEBUG] sofia.c:7927 (sofia/default/0779205097@X.X.X.X) State Change CS_NEW → CS_INIT

  20. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:600 (sofia/default/0779205097@X.X.X.X) State NEW

  21. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:581 (sofia/default/0779205097@X.X.X.X) Running State Change CS_INIT (Cur 1 Tot 28801)

  22. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:624 (sofia/default/0779205097@X.X.X.X) State INIT

  23. 2024-06-24 10:49:45.080225 99.93% [DEBUG] mod_sofia.c:97 sofia/default/0779205097@X.X.X.X SOFIA INIT

  24. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:40 sofia/default/0779205097@X.X.X.X Standard INIT

  25. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:48 (sofia/default/0779205097@X.X.X.X) State Change CS_INIT → CS_ROUTING

  26. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:624 (sofia/default/0779205097@X.X.X.X) State INIT going to sleep

  27. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:581 (sofia/default/0779205097@X.X.X.X) Running State Change CS_ROUTING (Cur 1 Tot 28801)

  28. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_channel.c:2399 (sofia/default/0779205097@X.X.X.X) Callstate Change DOWN → RINGING

  29. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:640 (sofia/default/0779205097@X.X.X.X) State ROUTING

  30. 2024-06-24 10:49:45.080225 99.93% [DEBUG] mod_sofia.c:158 sofia/default/0779205097@X.X.X.X SOFIA ROUTING

  31. 2024-06-24 10:49:45.080225 99.93% [DEBUG] switch_core_state_machine.c:230 sofia/default/0779205097@X.X.X.X Standard ROUTING

  32. 2024-06-24 10:49:45.080225 99.93% [INFO] mod_dialplan_xml.c:639 Processing 0779205097 <0779205097>->802 in context default

  33. 2024-06-24 10:49:45.100240 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [LOAD_CONF] Query :SELECT name,value FROM system WHERE group_title IN (‘global’,‘opensips’,‘callingcard’,‘calls’,‘InternationalPrefixes’)

  34. 2024-06-24 10:49:45.100240 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [LOAD_ADDON_CONF] Query :SELECT package_name FROM addons

  35. 2024-06-24 10:49:45.140236 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [Dialplan] Dialed number : 802

  36. 2024-06-24 10:49:45.140236 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [DOAUTHORIZATION] Query :SELECT access_number FROM accessnumber WHERE access_number = ‘802’ AND status=0 limit 1

  37. 2024-06-24 10:49:45.140236 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [Dialplan] Caller Id name / number : 0779205097 / 0779205097

  38. 2024-06-24 10:49:45.140236 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [CHECK_DID] Query :SELECT A.id as id,A.number as did_number,B.id as accountid,B.number as account_code,A.number as did_number,A.connectcost,A.includedseconds,A.cost,A.inc,A.extensions,A.maxchannels,A.call_type,A.city,A.province,A.init_inc,A.leg_timeout,A.status,A.country_id,A.call_type_vm_flag FROM dids AS A,accounts AS B WHERE B.status=0 AND B.deleted=0 AND B.id=A.accountid AND A.number =“802” LIMIT 1

  39. 2024-06-24 10:49:45.140236 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [Dialplan] Call direction : inbound

  40. 2024-06-24 10:49:45.140236 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [IPAUTHENTICATION] Query :SELECT ip_map.*, (SELECT number FROM accounts where id=accountid AND status=0 AND deleted=0) AS account_code FROM ip_map WHERE INET_ATON(“X.X.X.X”) BETWEEN(INET_ATON(SUBSTRING_INDEX(ip, ‘/’, 1)) & 0xffffffff ^((0x1 <<(32 - SUBSTRING_INDEX(ip, ‘/’, -1))) -1 )) AND(INET_ATON(SUBSTRING_INDEX(ip, ‘/’, 1)) |((0x100000000 >> SUBSTRING_INDEX(ip,‘/’, -1)) -1)) AND “802” LIKE CONCAT(prefix,‘%’) ORDER BY LENGTH(prefix) DESC LIMIT 1

  41. 2024-06-24 10:49:45.140236 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [Accountcode : 678170]

  42. 2024-06-24 10:49:45.140236 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [DOAUTHORIZATION] Query :SELECT * FROM accounts WHERE number = “678170” AND deleted = 0 limit 1

  43. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [CHECK_SPEEDDIAL] Query :SELECT A.number FROM speed_dial as A,accounts as B WHERE B.status=0 AND B.deleted=0 AND B.id=A.accountid AND A.speed_num =“802” AND A.accountid = ‘13’ limit 1

  44. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [Dialplan] SPEED DIAL NUMBER : 802

  45. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [CHECK_DID] Query :SELECT A.id as id,A.number as did_number,B.id as accountid,B.number as account_code,A.number as did_number,A.connectcost,A.includedseconds,A.cost,A.inc,A.extensions,A.maxchannels,A.call_type,A.city,A.province,A.init_inc,A.leg_timeout,A.status,A.country_id,A.call_type_vm_flag FROM dids AS A,accounts AS B WHERE B.status=0 AND B.deleted=0 AND B.id=A.accountid AND A.number =“802” LIMIT 1

  46. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [Dialplan] New Call direction : inbound

  47. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [IS_CHECK_DID] Query :SELECT * FROM dids WHERE number =“802” AND (accountid = 0 OR status = 1) LIMIT 1

  48. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [GET_PACKAGE_INFO] call_direction :inbound

  49. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [GET_PACKAGE_INFO] DID_ACCOUNTID :182

  50. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [GET_PACKAGE_INFO] Query :SELECT ,P.id as package_id,P.product_id as product_id FROM packages_view as P inner join package_patterns as PKGPTR on P.product_id = PKGPTR.product_id WHERE (patterns = '^802.’ OR patterns = ‘^80.’ OR patterns = '^8.’ OR patterns =‘–’) AND accountid = 182 ORDER BY LENGTH(PKGPTR.patterns) DESC

  51. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] =============== Account Information ===================

  52. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] User id : 13

  53. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Account code : 678170

  54. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Balance : 10000

  55. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Type : 0 [0:prepaid,1:postpaid]

  56. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Ratecard id : 4

  57. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] ========================================================

  58. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [GET_PRICELIST_INFO] Query :select * from pricelists WHERE id = 4 AND status = 0

  59. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [GET_RATES] call_direction :inbound

  60. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [CHECK_DID] Query :SELECT A.id as id,A.number as did_number,B.id as accountid,B.number as account_code,A.number as did_number,A.connectcost,A.includedseconds,A.cost,A.inc,A.extensions,A.maxchannels,A.call_type,A.city,A.province,A.init_inc,A.leg_timeout,A.status,A.country_id,A.call_type_vm_flag FROM dids AS A,accounts AS B WHERE B.status=0 AND B.deleted=0 AND B.id=A.accountid AND A.number =“802” LIMIT 1

  61. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] call_direction:::::: inbound

  62. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] =============== Rates Information ===================

  63. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] ID : 307

  64. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Connectcost : 0.00000

  65. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Includedseconds : 0

  66. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Cost : 0.00000

  67. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] comment : 0793 0

  68. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Country Id : 197

  69. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Accid : 13

  70. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] ================================================================

  71. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [FIND_MAXLENGTH] Your10000 balance Accountid 13 !!!

  72. 2024-06-24 10:49:45.160231 99.93% [NOTICE] switch_cpp.cpp:1466 [ASTPP] [FIND_MAXLENGTH] Call is free - assigning max length!!! :: 100

  73. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] Call Max length duration : 100 minutes

  74. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [userinfo] INB_FREE:TRUE

  75. 2024-06-24 10:49:45.160231 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [userinfo] free_inbound:1

  76. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [GET_OVERRIDE_CALLERID] Query :SELECT callerid_name as cid_name,callerid_number as cid_number,accountid FROM accounts_callerid WHERE accountid = 13 AND status=0 LIMIT 1

  77. 2024-06-24 10:49:45.160231 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [DOAUTHORIZATION] Query :SELECT * FROM accounts WHERE id = “182” AND deleted = 0 limit 1

  78. 2024-06-24 10:49:45.180261 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [userinfo] Actual CustomerInfo XML:13

  79. 2024-06-24 10:49:45.180261 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [userinfo] Userinfo XML:13

  80. 2024-06-24 10:49:45.180261 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] [userinfo] Actual CustomerInfo XML : 13

  81. 2024-06-24 10:49:45.180261 99.93% [INFO] switch_cpp.cpp:1466 [ASTPP] maxlength::::::::: 100

  82. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] custom_function_name:::::::::::::::::::::::::custom_inbound_2

  83. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_cpp.cpp:1466 [ASTPP] [Dialplan] Generated XML:<?xml version="1.0" encoding="UTF-8" standalone="no"?>

  120. Dialplan: sofia/default/0779205097@X.X.X.X parsing [default->802] continue=false

  121. Dialplan: sofia/default/0779205097@X.X.X.X Regex (PASS) [802] destination_number(802) =~ /802/ break=on-false

  122. Dialplan: sofia/default/0779205097@X.X.X.X Action set(effective_destination_number=802)

  123. Dialplan: sofia/default/0779205097@X.X.X.X Action set(bridge_pre_execute_bleg_app=sched_hangup)

  124. Dialplan: sofia/default/0779205097@X.X.X.X Action set(bridge_pre_execute_bleg_data=+6000 normal_clearing)

  125. Dialplan: sofia/default/0779205097@X.X.X.X Action set(callstart=2024-06-24 07:49:45)

  126. Dialplan: sofia/default/0779205097@X.X.X.X Action set(hangup_after_bridge=true)

  127. Dialplan: sofia/default/0779205097@X.X.X.X Action set(continue_on_fail=TRUE)

  128. Dialplan: sofia/default/0779205097@X.X.X.X Action set(account_id=13)

  129. Dialplan: sofia/default/0779205097@X.X.X.X Action set(parent_id=0)

  130. Dialplan: sofia/default/0779205097@X.X.X.X Action set(entity_id=3)

  131. Dialplan: sofia/default/0779205097@X.X.X.X Action set(call_processed=internal)

  132. Dialplan: sofia/default/0779205097@X.X.X.X Action set(call_direction=inbound)

  133. Dialplan: sofia/default/0779205097@X.X.X.X Action set(accountname=GW)

  134. Dialplan: sofia/default/0779205097@X.X.X.X Action export(t38_passthru=true)

  135. Dialplan: sofia/default/0779205097@X.X.X.X Action set(fax_enable_t38=true)

  136. Dialplan: sofia/default/0779205097@X.X.X.X Action set(fax_enable_t38_request=true)

  137. Dialplan: sofia/default/0779205097@X.X.X.X Action set(origination_rates_did=ID:307|CODE:^802.*|DESTINATION:0793 0|CONNECTIONCOST:0.00000|INCLUDEDSECONDS:0|CT:2|COST:0.00000|INC:0|INITIALBLOCK:0|RATEGROUP:0|MARKUP:0|CI:197|ACCID:182)

  138. Dialplan: sofia/default/0779205097@X.X.X.X Action set(origination_rates=0)

  139. Dialplan: sofia/default/0779205097@X.X.X.X Action set(original_caller_id_name=0779205097)

  140. Dialplan: sofia/default/0779205097@X.X.X.X Action set(original_caller_id_number=0779205097)

  141. Dialplan: sofia/default/0779205097@X.X.X.X Action set(effective_caller_id_name=0779205097)

  142. Dialplan: sofia/default/0779205097@X.X.X.X Action set(effective_caller_id_number=0779205097)

  143. Dialplan: sofia/default/0779205097@X.X.X.X Action set(receiver_accid=182)

  144. Dialplan: sofia/default/0779205097@X.X.X.X Action export(presence_data=x|||MTN(678170)|||^802.* // 0793 0 // 0.00000||||||DID)

  145. Dialplan: sofia/default/0779205097@X.X.X.X Action export(call_type=2)

  146. Dialplan: sofia/default/0779205097@X.X.X.X Action set(calltype=DIRECT-IP)

  147. Dialplan: sofia/default/0779205097@X.X.X.X Action bridge([leg_timeout=60]sofia/${sofia_profile_name}/802@X.X.X.X)

  148. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_core_state_machine.c:281 (sofia/default/0779205097@X.X.X.X) State Change CS_ROUTING → CS_EXECUTE

  149. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_core_state_machine.c:640 (sofia/default/0779205097@X.X.X.X) State ROUTING going to sleep

  150. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_core_state_machine.c:581 (sofia/default/0779205097@X.X.X.X) Running State Change CS_EXECUTE (Cur 1 Tot 28801)

  151. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_core_state_machine.c:647 (sofia/default/0779205097@X.X.X.X) State EXECUTE

  152. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_sofia.c:213 sofia/default/0779205097@X.X.X.X SOFIA EXECUTE

  153. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_core_state_machine.c:323 sofia/default/0779205097@X.X.X.X Standard EXECUTE

  154. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(effective_destination_number=802)

  155. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [effective_destination_number]=[802]

  156. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(bridge_pre_execute_bleg_app=sched_hangup)

  157. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [bridge_pre_execute_bleg_app]=[sched_hangup]

  158. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(bridge_pre_execute_bleg_data=+6000 normal_clearing)

  159. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [bridge_pre_execute_bleg_data]=[+6000 normal_clearing]

  160. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(callstart=2024-06-24 07:49:45)

  161. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [callstart]=[2024-06-24 07:49:45]

  162. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(hangup_after_bridge=true)

  163. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [hangup_after_bridge]=[true]

  164. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(continue_on_fail=TRUE)

  165. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [continue_on_fail]=[TRUE]

  166. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(account_id=13)

  167. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [account_id]=[13]

  168. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(parent_id=0)

  169. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [parent_id]=[0]

  170. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(entity_id=3)

  171. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [entity_id]=[3]

  172. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(call_processed=internal)

  173. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [call_processed]=[internal]

  174. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(call_direction=inbound)

  175. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [call_direction]=[inbound]

  176. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(accountname=GW)

  177. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [accountname]=[GW]

  178. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X export(t38_passthru=true)

  179. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_channel.c:1334 EXPORT (export_vars) [t38_passthru]=[true]

  180. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(fax_enable_t38=true)

  181. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [fax_enable_t38]=[true]

  182. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(fax_enable_t38_request=true)

  183. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [fax_enable_t38_request]=[true]

  184. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(origination_rates_did=ID:307|CODE:^802.*|DESTINATION:0793 0|CONNECTIONCOST:0.00000|INCLUDEDSECONDS:0|CT:2|COST:0.00000|INC:0|INITIALBLOCK:0|RATEGROUP:0|MARKUP:0|CI:197|ACCID:182)

  185. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [origination_rates_did]=[ID:307|CODE:^802.*|DESTINATION:0793 0|CONNECTIONCOST:0.00000|INCLUDEDSECONDS:0|CT:2|COST:0.00000|INC:0|INITIALBLOCK:0|RATEGROUP:0|MARKUP:0|CI:197|ACCID:182]

  186. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(origination_rates=0)

  187. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [origination_rates]=[0]

  188. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(original_caller_id_name=0779205097)

  189. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [original_caller_id_name]=[0779205097]

  190. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(original_caller_id_number=0779205097)

  191. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [original_caller_id_number]=[0779205097]

  192. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(effective_caller_id_name=0779205097)

  193. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [effective_caller_id_name]=[0779205097]

  194. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(effective_caller_id_number=0779205097)

  195. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [effective_caller_id_number]=[0779205097]

  196. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(receiver_accid=182)

  197. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [receiver_accid]=[182]

  198. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X export(presence_data=x|||MTN(678170)|||^802.* // 0793 0 // 0.00000||||||DID)

  199. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_channel.c:1334 EXPORT (export_vars) [presence_data]=[x|||MTN(678170)|||^802.* // 0793 0 // 0.00000||||||DID]

  200. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X export(call_type=2)

  201. 2024-06-24 10:49:45.180261 99.93% [DEBUG] switch_channel.c:1334 EXPORT (export_vars) [call_type]=[2]

  202. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X set(calltype=DIRECT-IP)

  203. 2024-06-24 10:49:45.180261 99.93% [DEBUG] mod_dptools.c:1671 SET sofia/default/0779205097@X.X.X.X [calltype]=[DIRECT-IP]

  204. EXECUTE [depth=0] sofia/default/0779205097@X.X.X.X bridge([leg_timeout=60]sofia/default/802@X.X.X.X)

  205. 2024-06-24 10:49:45.200185 99.93% [DEBUG] switch_channel.c:1288 sofia/default/0779205097@X.X.X.X EXPORTING[export_vars] [t38_passthru]=[true] to event

  206. 2024-06-24 10:49:45.200185 99.93% [DEBUG] switch_channel.c:1288 sofia/default/0779205097@X.X.X.X EXPORTING[export_vars] [presence_data]=[x|||MTN(678170)|||^802.* // 0793 0 // 0.00000||||||DID] to event

  207. 2024-06-24 10:49:45.200185 99.93% [DEBUG] switch_channel.c:1288 sofia/default/0779205097@X.X.X.X EXPORTING[export_vars] [call_type]=[2] to event

  208. 2024-06-24 10:49:45.200185 99.93% [DEBUG] switch_ivr_originate.c:2301 Parsing global variables

  209. 2024-06-24 10:49:45.200185 99.93% [DEBUG] switch_ivr_originate.c:2863 Parsing session specific variables

  210. 2024-06-24 10:49:45.200185 99.93% [NOTICE] switch_channel.c:1142 New Channel sofia/default/802@X.X.X.X [3becb040-dd64-409a-be72-dce8a58b921d]

  211. 2024-06-24 10:49:45.200185 99.93% [DEBUG] mod_sofia.c:5110 (sofia/default/802@X.X.X.X) State Change CS_NEW → CS_INIT

  212. 2024-06-24 10:49:45.200185 99.93% [DEBUG] switch_ivr_originate.c:3171 sofia/default/802@X.X.X.X Setting leg timeout to 60

  213. 2024-06-24 10:49:45.200185 99.93% [DEBUG] switch_core_state_machine.c:581 (sofia/default/802@X.X.X.X) Running State Change CS_INIT (Cur 2 Tot 28802)

  214. 2024-06-24 10:49:45.200185 99.93% [DEBUG] switch_core_state_machine.c:624 (sofia/default/802@X.X.X.X) State INIT

  215. 2024-06-24 10:49:45.200185 99.93% [DEBUG] mod_sofia.c:97 sofia/default/802@X.X.X.X SOFIA INIT

  216. 2024-06-24 10:49:45.200185 99.93% [INFO] sofia_glue.c:1659 sofia/default/802@X.X.X.X sending invite call-id: (null)

  217. 2024-06-24 10:49:45.200185 99.93% [DEBUG] sofia_glue.c:1662 sofia/default/802@X.X.X.X sending invite version: 1.10.11 -release-25-f24064f7c9 64bit

  218. Local SDP:

  219. v=0

  220. o=FreeSWITCH 1719183395 1719183396 IN IP4 X.X.X.X

  221. s=FreeSWITCH

  222. c=IN IP4 X.X.X.X

  223. t=0 0

  224. m=audio 31990 RTP/AVP 8 101

  225. a=rtpmap:8 PCMA/8000

  226. a=rtpmap:101 telephone-event/8000

7

This log does not help. If you have sngrep of the call then please share.

8

Screen Shot 2024-08-07 at 5.52.39 PM
Screen Shot 2024-08-07 at 5.52.39 PM2198×766 111 KB

9

Download pcap of the call and share that pcap.