Outgoing fine but DID Inbound Not Working

Eyebar · September 29, 2021, 3:55pm

Hi Guys,

The CDR shows: ORIGINATION_RATE_NOT_FOUND [31]

I have followed all instructions for setting up the DID (with pricing), routing the DID to the customer SIP Device, however nowhere does it mention anything about making a separate origination rate??

What am I missing guys?

Thanks

smrdoshi · September 30, 2021, 5:58am

Change the settings of Rate check for DID to No from Settings → Call and that should resolve your issue.

Eyebar · September 30, 2021, 9:10am

Rate check set to NO. Still same alert!
Anything else to check?

Snap 2021-09-30 at 08.27.341844×225 33.6 KB

Snap 2021-09-30 at 08.30.441713×283 25.3 KB

Eyebar · October 3, 2021, 3:36pm

Anyone???

smrdoshi · October 4, 2021, 6:12am

Please capture the Freeswitch call log and share.

Eyebar · October 4, 2021, 9:05pm

I figured it out. I had entered my DID’s as 1-xxx-xxx-xxxx and it should be entered as xxx-xxx-xxxx

Thanks!