"Permission Denied" under Customer Login for DID Forward

General questions
1

Hi,
I saw a couple of similar questions here about that issue, but I don’t see if it was fixed.
I got this new Community version 6.0 installed on a fresh DEBIAN 11 server. The Admin interface can work perfectly fine changing the FORWARD commands for any DID. But as soon as I impersonate the customer (or even if I log as a customer in a separate browser) and try edit the “Call Forward” option for the DID assigned, it gets an error message “Permission Denied!”.

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13768×810 154 KB

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Customer has not permission to edit FORWARD of DID
Customer has not permission to edit FORWARD of DID3461×1863 307 KB

Please let me know if this is a bug, or something I’ve done incorrect somewhere in the platform configuration (that might require tweaking some permissions for a customer)

1 Like
2

Good day @chamtest
We are checking by regenerating your scenario. We will update you about it.
Meanwhile can you raise a ticket on ASTPPCOM. So it can be track through our ticketing portal as well.

1 Like
3

Hi all, was this ever figured out?

4

Seems the issue goes away if you manually log in to the user account, this error only happens when you login as user via the admin.

5

Hello @NickJ
Good day,
we have tested in our test setup we got the issue now we have escalated it to our dev team once we resolve will share it with you.