Please provide Support V5

Hello and have agreat day

Please Advice on my log V5

many thanks in advanced

2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:4504 Audio Codec Compare [PCMA:8:8000:20:64000:1] ++++ is saved as a match
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[G729:18:8000:20:8000:1]
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:4365 Set telephone-event payload to 101@8000
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:3061 Set Codec sofia/APPNAME/+201155555555 PCMA/8000 20 ms 160 samples 64000 bits 1 channels
2021-08-12 07:12:42.973240 [DEBUG] switch_core_codec.c:111 sofia/APPNAME/+201155555555 Original read codec set to PCMA:8
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:4708 Set telephone-event payload to 101@8000
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:4767 sofia/APPNAME/+201155555555 Set 2833 dtmf send payload to 101 recv payload to 101
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:6878 AUDIO RTP [sofia/APPNAME/+201155555555] 206.72.204.222 port 28474 → 162.222.190.162 port 30148 codec: 8 ms: 20
2021-08-12 07:12:42.973240 [DEBUG] switch_rtp.c:4159 Not using a timer
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:7180 sofia/APPNAME/+201155555555 Set 2833 dtmf send payload to 101
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:7187 sofia/APPNAME/+201155555555 Set 2833 dtmf receive payload to 101
2021-08-12 07:12:42.973240 [DEBUG] switch_core_media.c:7210 sofia/APPNAME/+201155555555 Set rtp dtmf delay to 40
2021-08-12 07:12:42.973240 [NOTICE] sofia_media.c:92 Pre-Answer sofia/APPNAME/+201155555555!
2021-08-12 07:12:42.973240 [DEBUG] switch_channel.c:3474 (sofia/APPNAME/+201155555555) Callstate Change DOWN → EARLY
2021-08-12 07:12:42.993242 [INFO] switch_ivr_originate.c:3654 Sending early media
2021-08-12 07:12:42.993242 [DEBUG] switch_core_media.c:6878 AUDIO RTP [sofia/APPNAME/4917969525@sip.server.me] 206.72.204.222 port 17486 → 10.254.0.1 port 4012 codec: 0 ms: 20
2021-08-12 07:12:42.993242 [DEBUG] switch_rtp.c:4159 Not using a timer
2021-08-12 07:12:42.993242 [DEBUG] switch_core_media.c:7096 Activating RTCP PORT 4013
2021-08-12 07:12:42.993242 [DEBUG] switch_rtp.c:4533 RTCP send rate is: 1000 and packet rate is: 20000 Remote Port: 4013
2021-08-12 07:12:42.993242 [DEBUG] switch_rtp.c:2567 Setting RTCP remote addr to 10.254.0.1:4013 2
2021-08-12 07:12:42.993242 [DEBUG] switch_core_media.c:7180 sofia/APPNAME/4917969525@sip.server.me Set 2833 dtmf send payload to 101
2021-08-12 07:12:42.993242 [DEBUG] switch_core_media.c:7187 sofia/APPNAME/4917969525@sip.server.me Set 2833 dtmf receive payload to 101
2021-08-12 07:12:42.993242 [DEBUG] switch_core_media.c:7210 sofia/APPNAME/4917969525@sip.server.me Set rtp dtmf delay to 40
2021-08-12 07:12:42.993242 [DEBUG] mod_sofia.c:2364 Ring SDP:
v=0
o=FreeSWITCH 1628749276 1628749277 IN IP4 206.72.204.222
s=FreeSWITCH
c=IN IP4 206.72.204.222
t=0 0
m=audio 17486 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20
a=sendrecv
a=rtcp:17487 IN IP4 206.72.204.222

2021-08-12 07:12:42.993242 [NOTICE] mod_sofia.c:2367 Pre-Answer sofia/APPNAME/4917969525@sip.server.me!
2021-08-12 07:12:42.993242 [DEBUG] switch_channel.c:3474 (sofia/APPNAME/4917969525@sip.server.me) Callstate Change RINGING → EARLY
2021-08-12 07:12:42.993242 [DEBUG] switch_ivr_originate.c:3705 Originate Resulted in Success: [sofia/APPNAME/+201155555555]
2021-08-12 07:12:42.993242 [DEBUG] switch_ivr_bridge.c:1614 (sofia/APPNAME/+201155555555) State Change CS_CONSUME_MEDIA → CS_EXCHANGE_MEDIA
2021-08-12 07:12:42.993242 [DEBUG] switch_core_state_machine.c:584 (sofia/APPNAME/+201155555555) Running State Change CS_EXCHANGE_MEDIA (Cur 2 Tot 482)
2021-08-12 07:12:42.993242 [DEBUG] switch_core_state_machine.c:653 (sofia/APPNAME/+201155555555) State EXCHANGE_MEDIA
2021-08-12 07:12:42.993242 [DEBUG] mod_sofia.c:631 SOFIA EXCHANGE_MEDIA
2021-08-12 07:12:42.993242 [DEBUG] sofia.c:7084 Channel sofia/APPNAME/4917969525@sip.server.me entering state [early][183]
2021-08-12 07:12:43.013249 [INFO] switch_rtp.c:6737 Auto Changing audio RTCP port from 10.254.0.1:4013 to 206.72.204.222:17487
2021-08-12 07:12:43.013249 [DEBUG] switch_rtp.c:2567 Setting RTCP remote addr to 206.72.204.222:17487 2
2021-08-12 07:12:43.013249 [WARNING] switch_rtp.c:6588 Received an unsupported RTCP packet version 3
2021-08-12 07:12:44.093249 [DEBUG] switch_rtp.c:7308 Correct audio ip/port confirmed.
2021-08-12 07:12:48.013241 [WARNING] switch_rtp.c:6588 Received an unsupported RTCP packet version 3
2021-08-12 07:12:53.033235 [WARNING] switch_rtp.c:6588 Received an unsupported RTCP packet version 3
2021-08-12 07:12:56.353242 [DEBUG] sofia.c:7084 Channel sofia/APPNAME/4917969525@sip.server.me entering state [terminated][487]
2021-08-12 07:12:56.353242 [NOTICE] sofia.c:8273 Hangup sofia/APPNAME/4917969525@sip.server.me [CS_EXECUTE] [ORIGINATOR_CANCEL]
2021-08-12 07:12:56.353242 [DEBUG] switch_ivr_bridge.c:787 BRIDGE THREAD DONE [sofia/APPNAME/4917969525@sip.server.me]
2021-08-12 07:12:56.373246 [DEBUG] switch_ivr_bridge.c:787 BRIDGE THREAD DONE [sofia/APPNAME/+201155555555]
2021-08-12 07:12:56.373246 [NOTICE] switch_ivr_bridge.c:900 Hangup sofia/APPNAME/+201155555555 [CS_EXCHANGE_MEDIA] [ORIGINATOR_CANCEL]
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:653 (sofia/APPNAME/+201155555555) State EXCHANGE_MEDIA going to sleep
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:584 (sofia/APPNAME/+201155555555) Running State Change CS_HANGUP (Cur 2 Tot 482)
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:850 (sofia/APPNAME/+201155555555) Callstate Change EARLY → HANGUP
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:852 (sofia/APPNAME/+201155555555) State HANGUP
2021-08-12 07:12:56.373246 [DEBUG] mod_sofia.c:432 sofia/APPNAME/+201155555555 Overriding SIP cause 487 with 487 from the other leg
2021-08-12 07:12:56.373246 [DEBUG] mod_sofia.c:438 Channel sofia/APPNAME/+201155555555 hanging up, cause: ORIGINATOR_CANCEL
2021-08-12 07:12:56.373246 [DEBUG] mod_sofia.c:502 Sending CANCEL to sofia/APPNAME/+201155555555
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:60 sofia/APPNAME/+201155555555 Standard HANGUP, cause: ORIGINATOR_CANCEL
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:852 (sofia/APPNAME/+201155555555) State HANGUP going to sleep
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:619 (sofia/APPNAME/+201155555555) State Change CS_HANGUP → CS_REPORTING
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:584 (sofia/APPNAME/+201155555555) Running State Change CS_REPORTING (Cur 2 Tot 482)
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:938 (sofia/APPNAME/+201155555555) State REPORTING
2021-08-12 07:12:56.373246 [INFO] mod_json_cdr.c:271 Process [34e876c0-fb5e-11eb-a75a-0d1211ca0114.cdr.json]
2021-08-12 07:12:56.373246 [DEBUG] switch_ivr_bridge.c:1712 sofia/APPNAME/+201155555555 skip receive message [UNBRIDGE] (channel is hungup already)
2021-08-12 07:12:56.373246 [DEBUG] switch_ivr_bridge.c:1715 sofia/APPNAME/4917969525@sip.server.me skip receive message [UNBRIDGE] (channel is hungup already)
2021-08-12 07:12:56.373246 [DEBUG] switch_core_session.c:2815 sofia/APPNAME/4917969525@sip.server.me skip receive message [APPLICATION_EXEC_COMPLETE] (channel is hungup already)
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:650 (sofia/APPNAME/4917969525@sip.server.me) State EXECUTE going to sleep
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:584 (sofia/APPNAME/4917969525@sip.server.me) Running State Change CS_HANGUP (Cur 2 Tot 482)
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:850 (sofia/APPNAME/4917969525@sip.server.me) Callstate Change EARLY → HANGUP
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:852 (sofia/APPNAME/4917969525@sip.server.me) State HANGUP
2021-08-12 07:12:56.373246 [DEBUG] mod_sofia.c:438 Channel sofia/APPNAME/4917969525@sip.server.me hanging up, cause: ORIGINATOR_CANCEL
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:60 sofia/APPNAME/4917969525@sip.server.me Standard HANGUP, cause: ORIGINATOR_CANCEL
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:852 (sofia/APPNAME/4917969525@sip.server.me) State HANGUP going to sleep
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:619 (sofia/APPNAME/4917969525@sip.server.me) State Change CS_HANGUP → CS_REPORTING
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:584 (sofia/APPNAME/4917969525@sip.server.me) Running State Change CS_REPORTING (Cur 2 Tot 482)
2021-08-12 07:12:56.373246 [DEBUG] switch_core_state_machine.c:938 (sofia/APPNAME/4917969525@sip.server.me) State REPORTING
2021-08-12 07:12:56.373246 [INFO] mod_json_cdr.c:271 Process [34afd518-fb5e-11eb-a73a-0d1211ca0114.cdr.json]
2021-08-12 07:12:56.393243 [DEBUG] switch_core_state_machine.c:174 sofia/APPNAME/+201155555555 Standard REPORTING, cause: ORIGINATOR_CANCEL
2021-08-12 07:12:56.393243 [DEBUG] switch_core_state_machine.c:938 (sofia/APPNAME/+201155555555) State REPORTING going to sleep
2021-08-12 07:12:56.393243 [DEBUG] switch_core_state_machine.c:610 (sofia/APPNAME/+201155555555) State Change CS_REPORTING → CS_DESTROY
2021-08-12 07:12:56.393243 [DEBUG] switch_core_session.c:1665 Session 482 (sofia/APPNAME/+201155555555) Locked, Waiting on external entities
2021-08-12 07:12:56.393243 [NOTICE] switch_core_session.c:1683 Session 482 (sofia/APPNAME/+201155555555) Ended
2021-08-12 07:12:56.393243 [NOTICE] switch_core_session.c:1687 Close Channel sofia/APPNAME/+201155555555 [CS_DESTROY]
2021-08-12 07:12:56.393243 [DEBUG] switch_core_state_machine.c:741 (sofia/APPNAME/+201155555555) Running State Change CS_DESTROY (Cur 1 Tot 482)
2021-08-12 07:12:56.393243 [DEBUG] switch_core_state_machine.c:751 (sofia/APPNAME/+201155555555) State DESTROY
2021-08-12 07:12:56.393243 [DEBUG] mod_sofia.c:343 sofia/APPNAME/+201155555555 SOFIA DESTROY
2021-08-12 07:12:56.393243 [DEBUG] switch_core_state_machine.c:181 sofia/APPNAME/+201155555555 Standard DESTROY
2021-08-12 07:12:56.393243 [DEBUG] switch_core_state_machine.c:751 (sofia/APPNAME/+201155555555) State DESTROY going to sleep
2021-08-12 07:12:56.413251 [DEBUG] switch_core_state_machine.c:174 sofia/APPNAME/4917969525@sip.server.me Standard REPORTING, cause: ORIGINATOR_CANCEL
2021-08-12 07:12:56.413251 [DEBUG] switch_core_state_machine.c:938 (sofia/APPNAME/4917969525@sip.server.me) State REPORTING going to sleep
2021-08-12 07:12:56.413251 [DEBUG] switch_core_state_machine.c:610 (sofia/APPNAME/4917969525@sip.server.me) State Change CS_REPORTING → CS_DESTROY
2021-08-12 07:12:56.413251 [DEBUG] switch_core_session.c:1665 Session 481 (sofia/APPNAME/4917969525@sip.server.me) Locked, Waiting on external entities
2021-08-12 07:12:56.413251 [NOTICE] switch_core_session.c:1683 Session 481 (sofia/APPNAME/4917969525@sip.server.me) Ended
2021-08-12 07:12:56.413251 [NOTICE] switch_core_session.c:1687 Close Channel sofia/APPNAME/4917969525@sip.server.me [CS_DESTROY]
2021-08-12 07:12:56.413251 [DEBUG] switch_core_state_machine.c:741 (sofia/APPNAME/4917969525@sip.server.me) Running State Change CS_DESTROY (Cur 0 Tot 482)
2021-08-12 07:12:56.413251 [DEBUG] switch_core_state_machine.c:751 (sofia/APPNAME/4917969525@sip.server.me) State DESTROY
2021-08-12 07:12:56.413251 [DEBUG] mod_sofia.c:343 sofia/APPNAME/4917969525@sip.server.me SOFIA DESTROY
2021-08-12 07:12:56.413251 [DEBUG] switch_core_state_machine.c:181 sofia/APPNAME/4917969525@sip.server.me Standard DESTROY
2021-08-12 07:12:56.413251 [DEBUG] switch_core_state_machine.c:751 (sofia/APPNAME/4917969525@sip.server.me) State DESTROY going to sleep
freeswitch@vps2311136>

Hello,
What’s the issue exactly?
Please share the fs logs in pastebin.freeswitch.org