Resellerr's customers creation

General questions accounts
#1

Hello,
I have a problem with reseller’s customer creation. My steps:

  • create a reseller
  • look at reseller Registration URL
  • use this URL to register a new customer

The new customer reseller is always (Admin) the default? Am I doing something wrong?

Regards

#2

Same problem ASTPP version 5 and 6 on debian 10

#3

Hello @social ,
When you create customer you need to choose reseller account, it will be in admin option.
Please check.
Thanks.

#4

When I create a customer using Reseller Registration URL, the system assign the new customer to (Admin), the first reseller on the system.
Regards

#5

Hello @social ,
Let us reproduce this issue from our side, will update you. Is it V5 or V6 ?
Thanks.

#6

V6
in version 4 each reseller had its own logo, domain and Registration URL. Now I can’t personalize this thinks…
Regards

#7

any new?

#8

You may have to put in a bug report

https://jira.astppbilling.org/secure/Dashboard.jspa

#9

Done

1 Like
#10

Hello @social ,
We got the ticket, please check the ticket for any update.
Please wait for a while. As it will take some time
Thanks.