January 7, 2022, 11:12am
I have created a gateway with ASTPP version 5 communication.
I’m able to make outbound calls normally, except for the fact that when I define the caller ID, +44 is automatically removed and 0 added.
For example, my caller ID is +44xxxxxxxx, but when I call people, they see 0xxxxxxxx.
I have struggled to find out where the issue might be to no avail.
I need your help.
its receiver mobile company translate the caller ID. you cannot change. specially for UK as ofcom they put some rules for caller ID.
Thanks for your reply!
I was doubting this, but at some point it was obvious to me that either the SIP provider was removing the +44 or the terminating telecom operator.
January 27, 2022, 11:51pm
I’m back on this again.
This issue seems to be related to ASTPP or my configurations. Though I can’t ascertain this, however, once I switched to Magnus Billing, I was able to get the issue resolved even with the same SIP provider and same numbers.
Thanks for your time though