The same thing happens to me, in my case I detected that the sql table is recording data 3 hours above my time zone, that is, calls after 9 pm already appear on the other day, two days ago I already opened a ticket in Jira https ://jira.astppbilling.org/browse/ASTPPCOM-891 now just wait for the staff to analyze.
This one https://jira.astppbilling.org/browse/ASTPPCOM-891 is from another topic that I opened with the same problem, but in this one I found the probable cause of the problem that would be writing to the sql table, which writes in a different time zone, and puts calls made after 9PM the other day.
Anyway, I wasted a lot of time debugging the problem to pass it to you all the way and it just came to nothing!!!
Hello palak, how are you? Until today I had no answer about https://jira.astppbilling.org/browse/ASTPPCOM-891 that I opened myself and https://jira.astppbilling.org/browse/ASTPPCOM-893 that another user opened.
They got in touch with me asking for access to the server to analyze, I asked which ip would make the access to release in my firewall, because it only accepts ips from Brazil, but until today no one gave me that ip. Remembering that the problem was detected by two users of the forum, and I think that at the very least the company should inform that it will not solve it or that it will at least solve it in the next version, because we take time to find the problems and not having an answer is frustrating.
Can you please ask Neetu Nogia to look at the call on jira https://jira.astppbilling.org/browse/ASTPPCOM-891, as I have already released your ips in my firewall, but I need to send the access data by e- mail for security reasons, I need him to tell me which email to send it to.
Hello @palak, It’s been two days since I sent the access data to Neetu Nogia’s email, please ask him if he’s going to access it to check the problem, if he doesn’t look please let me know, because he leaves the server on at Oracle has a cost for me. Thanks